Holiday Inn & Suites Houston West - Westway Park by IHG

Holiday Inn & Suites Houston West – Westway Park by IHG offers a comfortable and convenient stay for both business and leisure travelers. Rooms are clean, spacious, and well equipped with modern amenities. The staff is friendly, professional, and attentive, ensuring a smooth check-in and pleasant experience. Amenities like the pool, fitness center, and complimentary breakfast enhance the stay, while the location provides easy access to local attractions, dining, and shopping. Overall, it’s a reliable and welcoming choice for travelers seeking comfort and convenience in Houston.

So far so good. Great staff and super clean . I will do another review after we check out. Updated after stay. It was perfect, everything was nice, and always has the best visit you could have. Job well done: Michael Garrison Jr 5 !

As soon as I walked in the smell of the hotel was amazing! It smelled clean and fresh! I was greeted by a gentleman at the front desk and the check in process was seamless. The hotel lobby was very clean, along with the hallways and the room was up to par as well. Their continental breakfast was great and there was a variety of food bacon, oatmeal, French toast just to name a few. There was a young man that sat off to the side in the room if you may needed any assistance, he was there to assist. He even took your plate once you left from your table. Overall my family and I enjoyed the stay, and will be back again!

Yasmine was super nice and helpful in the restaurant bar. Wings were great. Happy hour prices very reasonable. Derrick has always been friendly and actually remember my name as I came through the front door. Made me feel welcome

The hotel is very clean and the lobby is attractive. Very good facility. Did not try the pool or hot tub, but they look fine. Breakfast was not nearly as good as some of the other Holiday Inns in terms of options/variety. I've been to some Holiday Express with better breakfasts. Front desk staff and restaurant staff were decent but not overly friendly .

I stay here often in the King Suites because it feels like home — spacious, clean, and comfortable. But what really makes this place special is the staff. The GM went above and beyond when he noticed I was in pain. Without hesitation, he personally brought me a cup of coffee and made sure I was okay. That kind of kindness and genuine care is rare these days, and it meant a lot to me. Thank you for treating guests like people, not just room numbers. I’ll keep coming back because of service like this. Rm528

As an individual who travels extensively, exceeding 300 nights annually, I consistently select IHG properties as my preferred accommodation. Tonight, I am a guest at this particular Holiday Inn & Suites, preparing for the impending winter storm in Houston. I am consistently impressed by the exceptional hospitality provided. This evening, Kumar and Mary at the front desk were particularly helpful and contributed significantly to a comfortable and welcoming experience. Given my extensive hotel stays and access to numerous alternative providers, I wish to emphasize that this specific hotel is my preferred choice when visiting Houston. I highly recommend it.

I have stayed in a few IHG locations in Houston in this one has certainly become my preferred. The location is quiet and within reach of a few commodities. The lobby is well kept and clean. Rooms are decent. The staff has always been friendly to me. Mary especially has been very sweet and very helpful! It's nice recognizing faces at places you stay and Mary has certainly become one of those faces. She's kind, great to work with if you need help regarding your stay, and ensures that the customer is helped. The restaurant is decent and not too pricey. Actually the food is pretty good. Thank you for making a part of my Houston stays great! I'll be back!